North Shore LIJ Case Study — Princeton Partners
Healthcare
North Shore LIJ Health System logo
North Shore–LIJ Health System

How we unified a fragmented orthopedic network into the NY Metro area's volume leader.

North Shore–LIJ merged the orthopedic programs across its hospitals with the newly acquired ISK practice, orthopedic provider to the Knicks and Rangers, and needed a single brand that felt both world-class and local.

#1 Volume Leader for Orthopedic Surgery, NY Metro Area
Orthopedic Provider to the NY Knicks & NY Rangers
The Client
The Insight
The Solution
The Work
The Results
01 · The Client

A merger in need of a single identity.

When North Shore–LIJ Health System merged the orthopedic programs across its hospitals with the newly acquired ISK practice, orthopedic provider to the Knicks and Rangers, it needed a single brand that felt both world-class and local.

ClientNorth Shore–LIJ Health System
VerticalHealthcare
Merger IncludedHospital Orthopedic Programs + ISK Practice
Notable AffiliationOrthopedic Provider, Knicks & Rangers
FootprintLong Island's Largest Orthopedic Network
02 · The Insight

Expertise and comfort didn't have to compete.

Patients wanted elite orthopedic expertise and the comfort of care close to home. Those two things didn't have to compete; they could reinforce each other.

World-Class Expertise
Care Close to Home
The Institute
Not a trade-off — elite orthopedic expertise and community-level comfort, reinforcing each other under one brand.
03 · The Solution

A name built to signal credibility.

Princeton Partners launched "The Institute for Orthopedic Science," a name built to signal credibility. A multimedia campaign introduced the institute as Long Island's largest orthopedic network without sacrificing the personal, community-level feel patients expected.

EST.
INSTITUTE
The Brand Name
The Institute for Orthopedic Science

Creative was split by audience:

Older Patients
Joint Replacement Messaging
Younger, Active Patients
Sports Medicine Messaging
04 · The Work

The Creative.

North Shore LIJ joint replacement campaign insert
Joint Replacement Campaign
Print Advertising
North Shore LIJ joint replacement campaign creative
Joint Replacement Creative
Print Advertising
North Shore LIJ neurology brochure
Neurology Brochure
Collateral
North Shore LIJ orthopedic sports medicine advertisement
Orthopedic Sports Medicine
Print Advertising
05 · The Results

Recognized nationally. Leading locally.

Multiple national awards, including Silver and Bronze Aster Awards, followed — and the Institute became the volume leader for orthopedic surgery in the NY Metro area.

SILVER
ASTER
Aster Award
BRONZE
ASTER
Aster Award
The Results, Itemized

From launch to volume leader.

THE INSTITUTE · ORTHOPEDIC SCIENCE
Live
Website Visitors40,000+
Brochure Requests2,000+
Physician Referrals~1,500
Market Position#1 Volume Leader

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