NJ DCA Lead Remediation Case Study — Princeton Partners
Government & Society
Client Logo
NJ Department of Community Affairs

How we used first-party data targeting to drive record conversions for New Jersey's Lead Remediation & Abatement Program.

The New Jersey Department of Community Affairs needed more qualified applications for its Lead Remediation & Abatement Program (LRAP) from two distinct audiences. Broad media spending would have wasted budget on people who couldn't apply.

685K New Landing Page Users · 47K Total Conversions
Exceeded Every Campaign Benchmark
The Challenge
The Insight
The Solution
The Work
The Results
01 · The Challenge

Two audiences. No room for wasted budget.

The New Jersey Department of Community Affairs needed more qualified applications for its Lead Remediation & Abatement Program (LRAP) from two distinct audiences: income-eligible tenants and landlords of 1–4 unit residential properties. The problem was that broad media spending would waste budget on people who couldn't apply.

ClientNJ Department of Community Affairs
VerticalGovernment & Society
ProgramLead Remediation & Abatement Program (LRAP)
ChallengeBroad Spend Would Waste Budget on Ineligible People
Income-Eligible Tenants
Residents below the qualifying income threshold
Landlords
Owners of 1–4 unit residential properties
02 · The Insight

A direct-response program from day one.

We acquired first-party data identifying tenants in qualifying properties below the income threshold — turning what could have been a general awareness effort into something far more precise.

A General Awareness Effort
What First-Party Data Made Possible ↓
A Direct-Response Program, From Day One
03 · The Solution

Separate strategies for two audiences.

We ran a 9+ channel media plan with separate strategies for tenants and landlords, shifting budget continuously toward top-performing channels based on real-time data.

Search
Display
CTV
OLV
YouTube
Paid Social
Streaming Audio
Direct Email
Digital Out-of-Home
Tenant Strategy
First-party data identified qualifying households directly.
Landlord Strategy
B2B trade placements targeted landlords specifically.
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Budget shifted continuously toward top-performing channels, based on real-time data.

04 · The Work

Space for the creative.

Tenant Outreach
+ Add Creative
Landlord B2B Ads
+ Add Creative
Digital / CTV
+ Add Creative
Direct Email
+ Add Creative
05 · The Results

15 months. Every benchmark, exceeded.

Over 15 months, the campaign delivered record conversions and consistently outperformed industry norms across channels.

8.4xSocial CTR exceeded benchmarks, at its peak
3.8xYouTube completion rates above industry norms
The Results, Filed

15 months of the LRAP campaign.

State of New Jersey
Department of Community Affairs
Total Impressions54.9M
Total Clicks281K+
Conversions47,095
Application Button Clicks15,000
New Landing Page Users685K
Campaign Outcome
Exceeded Every Campaign Benchmark

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